Our Service Policy

Clear, fair, and built for your protection. Here's how we operate, what we stand for, and what you can expect from us.

Transparent Privacy First 24/7 Support No Obligation
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Our commitment

How we serve you

ScamGuard is built on trust. Our Service Policy defines the principles, boundaries, and promises that guide everything we do.

  • Free & accessible — Our scam verification and advice are completely free. No hidden charges, no premium tiers.
  • Privacy guaranteed — We never share your personal data, messages, or reports with third parties without your explicit consent.
  • 24/7 human support — We're real people, not bots. Every query is handled by a trained team member within hours.
  • No legal liability — While we provide expert guidance, we are not a law enforcement agency. Always consult official authorities for legal matters.
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What we stand for

Our core principles

These are the non‑negotiable values that shape every interaction, recommendation, and policy decision we make.

Transparency First

We clearly explain how we operate, what we can and cannot do, and what you should expect from our service.

Zero Data Sales

Your conversations, reports, and personal details stay with us. We never sell or rent your information.

Reply within 24h

We guarantee a meaningful response to every inquiry within 24 hours — often much faster.

Fair & Impartial

We don't favor any brand, platform, or service. Our advice is always based on facts and user safety.

Have questions about our policy?

We're happy to explain any part of our Service Policy in detail. Reach out anytime — we're here to help.

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